Unicode Systems provides an innovative scope of telephone management and voice recording products which drive organisational efficiency.
Our communication solutions optimise telephony expense and recording management systems as well as budgeting environments through the new generation of Proteus Enterprise, Proteus Office, Smart Record and Call Budgeting systems.
ROI for your business
Improved customer service
Increased employee productivity
Top platforms and integration
Real-time or timed analysis
Dynamic telephone management
Comprehensive analytic tools
Proteus Enterprise is designed to offer organisations a complex mix of communications systems and solutions to improve business intelligence, regardless of size or industry of the company.
The system provides business managers with the necessary information to optimise the performance and cost of their communication network and increase productivity through efficient resource monitoring and allocation.
SmartInteraction Suite (SIS) is an innovative voice recording system for medium and corporate enterprises.
SmartInteraction Suite is a carrier-grade voice recording solution that is designed for service providers who wish to provide interaction recording as a service within their network. It is the perfect solution for contact centres, compliance, and liability protection. The system includes options for capturing voice, screen, and text-based communications.
Unicode Systems Limited is a Gauteng based company, established in 2000, providing distinctive combination of telephone management and voice recording products, enabling organisations to be innovative when driving their communications overheads, solutions planning and productivity.