Avon & Somerset Police Proteus Case Study

Proteus Enterprise from CTI Group brings Avon and Somerset Police significant business and regulatory benefits As a Police Constabulary, Avon and Somerset is not alone in having a legal obligation to provide call handling statistics and information to the Home Office. For example, this includes data on how the Constabulary is performing against their service level agreements […]

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What Proteus Telephone Management Software Means to Your Business

Telephone management software is the core of effective business communications management. Collecting data from telephony devices (traditional PBXs, Trading Systems and IPT platforms) to provide management reports that ensure equipment and networks are being used effectively and business services runs efficiently. Communications systems are one of the most highly used business assets, from sales and […]

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